Privacy Policy
This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including our website, applications, and furniture sales services.
1. Scope of This Policy
This policy applies to all individuals who access our website, use our applications, or make purchases from us. It covers information that we collect directly from you (for example, when you make a purchase, register an account, participate in surveys, or contact customer service), as well as information collected automatically through technical means such as cookies and similar technologies.
2. Information Collection and Use of Cookies
2.1 Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to your name, email address, phone number, shipping address, and payment information.
We may also collect usage data related to your interactions with our website, such as pages you visit, products you view or are interested in, and the duration of your visits.
2.2 Use of Cookies
We use cookies and similar technologies to enhance your browsing experience on our website. Cookies are small text files stored on your device when you visit a website.
Necessary Cookies: These cookies are essential for the operation of the website, such as enabling shopping cart functionality and completing purchases.
Analytics Cookies: These cookies help us understand how users interact with our website so that we can improve functionality, performance, and user experience.
Marketing Cookies: These cookies are used to deliver relevant advertisements based on your interests. You may disable these cookies through your browser settings at any time.
3. Use and Sharing of Information
3.1 How We Use Your Information
We use the information we collect to:
Process and fulfill your orders;
Provide you with updates, promotions, and special offers;
Improve our website, products, and services;
Respond to your inquiries and customer service requests;
Detect and prevent fraud, abuse, and illegal activities.
3.2 How We Share Your Information
We do not sell or disclose your personal information to third parties except in the following circumstances:
Logistics service providers, such as shipping companies and carriers, in order to deliver your orders;
Technology and marketing service providers, who assist us in operating our website and services under strict confidentiality obligations;
Legal requirements, such as lawful requests from courts, government authorities, or regulatory agencies.
4. Data Storage and Cookie Management
4.1 Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Once those purposes have been met, we will securely delete or anonymize your data in accordance with applicable laws and regulations.
4.2 Your Rights Regarding Cookies
You may block or delete cookies through your browser settings at any time. However, please note that disabling cookies may affect the functionality and performance of our website. By continuing to use our website, you agree to our use of cookies as described in this policy.
5. Your Rights
You have the right to:
Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal data.
Deletion: Request deletion of your personal data where legally applicable.
Objection: Object to the processing of your personal data for marketing or analytics purposes.
Withdraw Consent: Withdraw your consent to data processing at any time.
To exercise any of these rights, please contact our privacy team via email. We will respond to your request within the timeframe required by applicable law.
6. Legal Basis and Compliance
We process your personal data based on the following legal grounds:
Your explicit consent;
The necessity to perform or fulfill a contract with you;
Compliance with legal obligations;
Our legitimate interests, such as improving our services and preventing fraud.
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant data protection regulations. We only collect necessary user data and protect it through encryption and access control measures. Except where required by law, we do not disclose your information to third parties without your consent.
7. Contact Information
Phone:
+1 (252) 314-9833
Email:
info@domriven.com
Address:
10864 Church St, Castalia, NC 27816, United States
Business Hours:
Monday to Friday, 9:00 AM – 6:00 PM (Central Time, USA)